Come ready to enjoy and relax
Plan to arrive 5-10 minutes prior to your booking so to make the most of your session. Time to change and get orientated.
Bring swimwear, 2 towels (one to sit on in the sauna; one for drying off), flip flops/scandals and a reusable water bottle; please no single use plastics.
Swimwear is mandatory in the sauna (no day wear or underwear to be worn in the sauna).
Shoe racks are provided for your outdoor footwear in the covered vestibule outside of the cabin.
There is a gender-neutral changing room on the first floor above the sauna with open storage cubbies for your belongings, and security lockers that require a £1 coin as a key deposit.
FAQs
Is there an age restriction?
Children under the age of 18 are not allowed in the sauna; this is in line with our insurance, as well as health and safety guidelines.
Will I be sharing the sauna with others?
Yes, most of our sessions are open to individuals. The cabin holds up to 10 people. If you are interested the sauna is available for private hire; inquire at reception or drop us an email.
What is the sauna etiquette?
There is no nudity in the sauna, swimwear is required. We ask that everyone sit on a towel to help maintain the benches as well as a high level of hygiene.
What is the food and drink policy?
We have a strict no alcohol policy at the centre. We also reserve the right to deny entry to anyone deemed to be under the influence of drugs or alcohol. You can bring your own snacks, but we have a script rule about no food inside the sauna.
Can I buy gift vouchers?
Yes, follow the link on the website. Select the value you would wish to gift and create a personalised message to send to your recipient.
Where is the closest parking?
There is limited street parking in Middle Street and the immediate neighbourhood. The closest car park is the Churchill Square Shopping Centre, also NCP in Russell Street, as well as The Lanes Car Park on Black Lion Street.
What is the cancellation policy?
A full refund is available with at least 72 hours’ notice; receive credit with at least 48 hours’ notice. Credits are valid for 6 months, and sadly no refund or credit can be given if notice is less than 48 hours’.